Any order accepted by CelBot shall be subject to our standard terms and conditions of business and no other conditions shall apply unless expressly agreed in writing by CelBot.
General Return Policy
CelBot items purchased at full price are returnable within 30 days of purchase as long as they are in new, unworn/unwashed condition and still have the original tags and packaging. Any damages must be reported within 30 days of purchase for a refund and/or replacement. Sale Item Return Policy Items purchased on sale are not eligible for returns or exchanges. Items not returnable/exchangeable are marked as such on each product page on our website.
Returns for items purchased from a retailer other than CelBot.com
If you purchased your items from one of our retailers, please contact the retailer for their return policy. We cannot accept returns for items purchased through a retailer.
Returns for items purchased from CelBot or CelBot.com
Enclosed in your package, please find our Returns and Exchanges Form, or download a copy here. On the back of the form, please fill in: bill-to name order number item number/description return reason code For exchanges, please fill in the section for new items you’d like shipped to you. Please update your address if you need your new order shipped to an alternate address. Include payment information for new items of greater value.
Be sure to include the RMA # in the package you send back to us. Please mail your return package to: CelBot Products 29911 Niguel Road #6701, Laguna Niguel, CA 92607 For your protection, we recommend you return all items via a traceable carrier such as USPS, UPS or FedEx. CelBot is not responsible for packages not received if a tracking number is not provided. Returns and exchanges must be returned prepaid; we cannot accept C.O.D. deliveries. Once the original item(s) are received at CelBot, you will receive a credit in the amount that you paid (this excludes any shipping costs). Please allow 2-3 weeks for CelBot to refund your credit card upon receipt.
Please mail all returns and exchanges to: CelBot Products 29911 Niguel Road #6701, Laguna Niguel, CA 92607 For your protection, we recommend you return all items via a traceable carrier such as USPS, UPS or FedEx. CelBot is not responsible for packages not received if a tracking number is not provided. Returns and exchanges must be returned prepaid; we cannot accept C.O.D. deliveries. Once the original item(s) are received at CelBot, you will receive a credit in the amount you paid (this excludes any shipping costs). Please allow 2-3 weeks for CelBot to refund your credit card upon receipt.
The copyright in all material provided on this site is held by CelBot or by the original creator of the material. Except as stated herein, none of the material may be copied, reproduced, distributed, republished, downloaded, displayed, posted or transmitted in any form or by any means, including, but not limited to, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of CelBot or the copyright owner.
Permission is granted to display, copy, distribute and download the materials on this site for personal, non-commercial use only, provided you do not modify the materials and that you retain all copyright and other proprietary notices contained in the materials. You may not, without CelBot permission, "mirror" any material contained on this site on any other server. This permission terminates automatically if you breach any of these terms or conditions. Upon termination, you must immediately destroy any downloaded and printed materials. Any unauthorized use of any material contained on this Site may violate copyright laws, trademark laws, the laws of privacy and publicity, and communications regulations and statutes.
Links to and from Third Party Web Sites
CelBot has not reviewed and has no control over the content of any other web site. CelBot does not endorse, recommend, adopt or necessarily agree with any information on any other web site, or the persons or entities controlling any other web site. You may not, without CelBot’s prior written consent: copy or use any information on your web site; or represent that CelBot endorses your web site, company, or its products or services.
The information you provide will be kept confidential and used to help support your customer relationship with CelBot. Among other things, we want to help you quickly find information on our web site and alert you to special offers, updated information and other new products and services from CelBot. No agents or contractors of CelBot will have access to your personal information. We keep your information confidential and will not use it for any other purpose. (See full Privacy page for details)
All orders are subject to acceptance and product availability. Pricing of products are correct at the time of entering information, however, we reserve the right to change prices. You have the right to cancel your order at any time if not totally satisfied within seven days and can return the goods unconditionally for a full refund.
By using this site or ordering a product you accept these terms and conditions. The terms and conditions are subject to change at any time, and it is your responsibility to check these terms and conditions regularly before ordering products in case there are any changes.